You might have to think twice before buying the upcoming Samsung Fold.
The company seeded its new smartphone to a number of reviewers to take it for a spin before release date; 26 April 2019. Well, things seem to be heading south after a number of reviewers showed that the foldable screen is breaking and goes dead after that.
MKBHD posted on Twitter: “PSA: There’s a layer that appears to be a screen protector on the Galaxy Fold’s display. It’s NOT a screen protector. Do NOT remove it. I got this far peeling it off before the display spazzed and blacked out. Started over with a replacement.”
Tech Editor at CNBC, Steve Kovach posted a short clip:
After one day of use… pic.twitter.com/VjDlJI45C9
— Steve Kovach (@stevekovach) April 17, 2019
Mark Gurman posted: “The screen on my Galaxy Fold review unit is completely broken and unusable just two days in. Hard to know if this is widespread or not. … The phone comes with this protective layer/film. Samsung says you are not supposed to remove it. I removed it, not knowing you’re not supposed to (consumers won’t know either). It appeared removable in the left corner, so I took it off. I believe this contributed to the problem.”
In reply, Samsung issued an official statement:
A limited number of early Galaxy Fold samples were provided to media for review. We have received a few reports regarding the main display on the samples provided. We will thoroughly inspect these units in person to determine the cause of the matter.
Separately, a few reviewers reported having removed the top layer of the display causing damage to the screen. The main display on the Galaxy Fold features a top protective layer, which is part of the display structure designed to protect the screen from unintended scratches. Removing the protective layer or adding adhesives to the main display may cause damage. We will ensure this information is clearly delivered to our customers.