Following the release of Air Jordan 4 OG “White Cement” which released in South Africa this past Saturday, 13 February at: Shesha , Sportscene, Cross trainer, Shelflife and Jack Lemkus.
In other news, we received a tag in which seems to be a scandal that happened between a Customer Patrickposo (Patrick Baptista) and an employee at Cross trainer store – Eastgate Shopping Centre.
Patrickposo (Patrick Baptista) took it to Instagram to express how he felt about the service and release procedure which went down at one of the Cross trainer store this past Saturday, 13 February 2016…and this is what he posted on Instagram:
“This is what happens when sneaker store employees select who’ll get sneakers, no such thing as first come first serve, staff and customers talking about sneakers sold before release days, photos sent to preferred clients, Here’s photos of eastgate stock room with next weeks launch too. Remember sneaker heads, you’ll pay at the till and if you pay before, you don’t have to que. so when you go to CROSSTRAINER EASTGATE TO GO WITH CASH“
And another Customer marisacgon (Marisa Goncalves) who was on the Queue at the same store for the release, commented on the post as she witnessed what went down:
So perhaps some clarification on this matter is required. I was a bystander and witnessed the proceedings of today. Patrick @patrickposo arrived at @thecrosstrainer Eastgate store at 05:25 this morning to which he was 8th in the queue and 3rd in line for a pair of size 9s Jordans. The information provided by the employees at @thecrosstrainer prior and on the day of the launch were clear that there were 4 pairs of size 9 shoes available. To which I witnessed 4 pairs of size 8s being sold. So perhaps the investigation you require to take forth is to track down where the other 2 pairs of size 9 shoes have disappeared to. You are quick to point fingers at one individual employee and to blame it on a customer who “didn’t get what he was after”. You forget that the employee you have blamed for this is only one of the many cogs who operate your business and the entire operation of reserving or keeping shoes to customers whom they feel will reward them accordingly. So your first come first serve basis, as you stated above played no role today and that is why you have a customer who is not pleased and posting this on this platform.
In most cases after some of the releases are SOLD OUT, real comments will be about:
- Stores reserving pairs for other customers
- Certain sizes not being available / missing
Well, with what happened recently according to Patrickposo (Patrick Baptista), we followed up the story to get a clarification on exactly what happened:
“This Thursday [11 February 2016] I get pictures on what’s app, of the launch for 13 February, tells me there’s [5 size 8] and [4 size 9], next Saturday’s launch, I tell him I’m not keen on the lows, he sends me the XXX as well and says there’s no nines, some one else set them aside.
I text him on Friday, the convo is in the pics,
Saturday I don’t stress to much, I’m in eastgate at 5:25,
Ppl are camped outside, the gents start chatting and we work out who is getting what size, no because I have first hand info from staff, I know I’m getting the third 9, the five eights and two nines before me,
The staff arrived at about 6:20-6:30, and one guy starts talking to them, another guy that knows them well asks them what the stock is like, they say that one size 9 was sold yesterday night, late, to a friend.
There was a Instagram post from this guy late on Friday night.
Anyway I get into the store and there’s no more nines,
All the 8’s are gone, all the 10’s are gone.
But nobody can tell me what happened to four 9’s.
I sent a mail to Tumi and Zeyad from cross trainer, they obviously didn’t take me seriously.
Below is WhatsApp conversations between one of the employee’s at Cross trainer and Patrickposo (Patrick Baptista) :
Furthermore in the below picture we also see the image of the next Saturday release Air Jordan 5 ‘Dunk From Above’
Then Cross Trainer later apologised for the incident:
We Are Aware Of An Incident That Happened Where A Staff Member Had Offered To Assist An Individual To Procure Jordans Without Following The Defined Rules And Regulations Of First Come First Served. In This Process Of Trying To Manipulate The System, The Promised Individual Did Not Get What He Was After And Then Decided To Follow The Route Of Social Media. the Cross Trainer Has Dealt With The Store And Individual Involved To Ensure That In Future This Type Of Practice Will Be Curtailed!
We Apologize For Any Inconvenience Caused.
If you’ve experienced such an incident, drop your comment below and also let us know what’s your take on this story.
ALSO READ: Reactions to the release of Air Jordan 4 OG ‘White Cement’ in SA