SA’s most popular fast food restaurant – KFC has launched a satisfaction promise to its customers, called Taste Guarantee, in all of it’s over 800 restaurants across South Africa.
The KFC Taste Guarantee journey includes several steps to make sure customers enjoy that delicious KFC taste, every time. The journey starts with great quality chicken sourced from the same chicken farms that supply South Africa’s premium retailers. Deliveries of our fresh ingredients, all locally sourced, happen three times a week to guarantee freshness. KFC’s dedicated quality assurance team ensures that all of the franchise’s suppliers meet its strict global requirements.
In the kitchen, each meal is freshly prepared by trained cooks. Every KFC team member has been carefully trained in the process for preparing Original Recipe® chicken according to international guidelines, to make sure of quality, freshness and a consistently great KFC experience.
The chicken is hand-breaded and dusted with the Colonel’s secret recipe of 11 herbs and spices. Once the chicken is pressure fried, it is kept for a specific holding time at a precise temperature, to make sure it’s served hot and fresh.
Key to the Taste Guarantee promise is KFC’s dedication to upskilling and training its team members to prepare a great tasting meal, every time.
See introduction video below: