Takealot and Samsung are to fulfill refunds estimated at around R10 million to over 800 customers following the Springboks’ awe-inspiring victory at the 2023 Rugby World Cup.
This comes after the retailer launched a campaign where it challenged South Africans to throw their support behind the national rugby team by purchasing one of five designated Samsung TV models. If the Springboks clinched victory in France, every customer would receive a full refund.
The eligible Samsung TV models in question included a selection of five 4K TVs. To qualify for the refund, orders needed to be placed between August 16, 2023, and September 9, 2023, one day after the Rugby World Cup commenced.
The refund process offers flexibility to customers, with the refunded amount being credited to their Takealot account or reimbursed directly through the original payment method.
In 2019, they had a similar campaign through the Rugby World Cup, where they forked over R4 million in refunds.